FAQs – Credit Simple closing

You won’t be able to log in to Credit Simple after it closes. However, you can transfer your account to ClearScore to continue to get your credit score and report for free, forever.

Credit Simple will close down on 31 July 2023. You can transfer your account to ClearScore before then, so your service isn’t interrupted.

There will be two ways to transfer your account to ClearScore. In June, you will be able to log into your Credit Simple account and use the prompts on your homepage. You will also receive an email from Credit Simple that contains a link to transfer your account to ClearScore. Both ways will be quick and easy.

The email contains a personal secure link that can transfer your account to ClearScore. This link will work for 90 days from when it’s first sent.

ClearScore provides its users with free credit reports and scores. It’s an industry leader with over 19 million users worldwide. ClearScore aims to help users better understand and improve their credit scores, making it easier for them to access financial products.

Absolutely. Your personal data will be securely transferred to ClearScore with your account. ClearScore takes the privacy and security of its users very seriously and implements strict measures to protect your personal information.

See ClearScore’s Privacy Policy
See ClearScore’s Terms and Conditions

For questions about Credit Simple closing and transferring your account to ClearScore, reach out to the Credit Simple support team at [email protected]

If you choose not to transfer your account to ClearScore, your Credit Simple account will close in July 2023 and you won’t be able to log in after this.

No, transferring your account to ClearScore will not impact your credit score.

If you have already raised these requests, Credit Simple will have passed them on to the illion credit reporter operations team. The operations team will advise you on the outcome of your correction request.

No, you will not need to take any action to close your Credit Simple account. At the end of July, you will no longer be able to access your Credit Simple account on the Credit Simple website. If you would like to continue seeing your illion credit score and report, you will be able to do so using ClearScore. How do I transfer my account to ClearScore?

We will continue to securely store your information after the closure of Credit Simple. This is to ensure we comply with our regulatory requirements. Once your information is no longer required for this purpose we will permanently delete the information.

To learn how Credit Simple deals with Personal Information in compliance with Privacy Laws, see our Privacy Policy.